There is only one possible way to receive our mailings:

1. One day you came to our website.
2. You filled in the small form entitled ‘Receive Our Newsletter’.
3. You opened the first email we sent you.
4. You clicked on the link that the email contained and that serves to confirm that it is indeed you and not someone else who wants to sign up for the newsletter, i.e. that no one is signing you up without your permission.

In short, you receive our mailings because you requested it.

To do so, click on the link at the bottom of each email message that says “Click here to unsubscribe”.

This will take you to a page that, among other things, contains a link with the text “Unsubscribe”.
Click on that link as well.

If you don’t do that, you won’t be disenrolled.
If you are not unsubscribed, you have not done that.

Of course, and not only this, our standards are above those of our competitors, as are the technical solutions incorporated in our products.

Many of our components are identical or of the same quality as those used by much higher priced brands.

We work our packaging in the same way we work our products.
Each product has the best packaging in order to guarantee a correct reception, as long as the transport has been more or less correct.

There may be incidents or rather occasional transport accidents that may still cause incidents, but we guarantee that they will be one-off issues.

We have sought ways to reduce the size of cardboard boxes to optimize transportation costs and minimize their impact on the environment.

Weelko only sells to distributors; if you are a hairdresser we will pass you the contact of the nearest distributor.

It is important to us that, as a hairdresser, you have someone close to you who can take care of you.

If you are a hairdresser, we will pass you the contact of the nearest distributor.

Leave us your data in this form or call us at +34 697 834 463 or send us an email to info@mudifurniture.com; whichever you prefer.

You can come to our showroom in Berga or we can send you a sample with a special discount.
We do not give away samples.

If you are a hairdresser or hairdresser we will pass you the contact of our nearest distributor with exposure.

Where all our specifications can be met at the most efficient cost.
Most are manufactured in China, some are manufactured in Spain or Italy.

In all cases, our products undergo stringent quality controls.

Design and engineering are carried out at our Berga headquarters.

You can visit our website weelko.com.
There you can download the technical data sheets of each product.

Contact us and we will immediately send you our terms and conditions of sale.

Offering a good service to the hairdresser and an excellent after-sales service, in addition to having an annual purchase target.

If you have money and space we can offer you FCA orders direct from the factory to your warehouse.

We have been working with China for more than 25 years and we have been wrong many times before.

Our products are manufactured in China, but the engineering, components and many details are the result of our know-how.
Our quality control is demanding.

Try to buy direct; you will see how much time you have to spend on your order, logistics, customs clearance, …

When you receive your products, compare results; we’ll be waiting for you with open arms when you call us to work together… 😊

You have our commitment.
Call us at +34 697 834 463 We will answer you most of the time and, if we can’t, we will call you back in a very short period of time.

The fastest and most efficient way is for you to do it through our B2B.
You can place orders, track your orders, consult invoices…

It is available 24 hours a day, 7 days a week, 365 days a year.

If you are not yet familiar with our product range or our e-shop, you can send us your order by email to info@mudifurniture.com.

No; our prices are very competitive.
The cost of transportation varies depending on the destination and the volume of the order.

We will provide you with a quotation for each order, which you must confirm and accept.

If we have stock (as is almost always the case), we ship orders within 24/48 hours; approximately 95% of the time.

The delivery time of the carrier in Spain is 24-48h.
For the rest of the European countries it can be from 4 to 8 days, depending on the distance.

Prepayment before shipment.

We do not accept payment terms other than payment in advance.

We check all payments on a daily basis; once payment is received, the order is released for shipment.

You can check the status of your order in the B2B whenever you want.
You will also receive a link where you can see the tracking of your order.

12 months from date of invoice.

Call us on +34 697 834 463 and we will assist you quickly.
If the product is under warranty, all spare parts are at our expense.

Yes.
You will have to pay the return postage and make sure that the product and packaging arrive in perfect condition.

We will refund your money once we receive everything correctly.

We do not give exclusives.
If you order sufficient quantities, we can customize products for you; we can even manufacture them with your brand.

We cannot give you the exclusive; our business is based on low margin sales and therefore we need quantities.

We have recommended salon sales prices and act in accordance with the law to preserve brand value.

We can study it; depending on the product, minimum quantities will be required and you will also have to finance the order.

We can study it; depending on the product, minimum quantities will be required and you will also have to finance the order.

You must tell us the requirements of the country where you must export the product and we will let you know if we can meet them.

We recommend you to contact your sales representative and our internal Marketing and IT team.
We will offer you the best option to sponsor one of our products on social networks.

Follow the instructions in the incoming goods guide in the video video.

We must note on the delivery note that one or more packages have been damaged and inform Weelko within 24 hours so that Weelko can request a claim from the transport agency.
We do not accept “pending revision”, we must specifically indicate that there is visible damage.

The same applies if the shipment is made to the end customer.
If the packages arrive incorrectly, are not checked, the claim is noted on the delivery note but Weelko is not informed, the claim cannot be made to the transport agency.

The sale is always made from EXW Berga and the packages travel at the distributor’s risk, even if Weelko organizes the transport.

With the advanced logistics system we have implemented, this is highly unlikely.
In case it happens, let us know what you have received and what you are missing.
We will pick up the wrong items and send you the missing ones as soon as possible.